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Shipping

Free Shipping at Outdoor Teak & More

There are NO SHIPPING CHARGES* for items ordered and shipped within the contiguous 48 U.S.A.

All items are shipped FREE of charge throughout the contiguous United States. We DO NOT ship out of the country or to Hawaii or Alaska. All Shipping dates are only estimated and are subject to change based on availability. Once the product ships, an email will be sent with the tracking number and you will be able to track your order via 3rd party carrier. Delivery times may change based on carrier availability and your address.

  1. UPS/FedEx – This method applies to items with size and/or weight small enough to be handled by these carriers. You will be able to track your delivery using standard UPS/FedEx tracking numbers using www.UPS.com or www.FedEx.com
  2. Freight Delivery – Freight delivery is made for items with size and/or weight too large for small package carriers such as UPS or FedEx. Deliveries will be made during normal business hours and the delivery agent will contact you in advance to schedule a convenient time of delivery. The items will be dropped off on the driveway of the house and it will be your responsibility to move the items into your desired location (see below).
  3. Accepting Freight Deliveries – It is particularly important that you inspect the order before receiving.  Protect yourself and take images of the pallet and boxes from a few different angles even if the box(es) look good. If you notice any damage on the box and/or on the pallet, please take additional pictures and write DAMAGE on the paperwork that you are asked to sign.  If you sign the paperwork (BOL) clear; without any notice of “damage” that means it is in your possession and you are responsible if damage occurs. DO NOT THROW AWAY YOUR BOX(ES) until you have verified all products are free of damage!!
  4. Freight Shipping – Curbside Delivery  Products shipped by common carrier (ltl freight) include most of the pre-assembled furniture, teak sets and large quantity orders. All prices include curb-side delivery. This means the freight company driver will not bring items inside your home or assemble the products for you.

*Although all orders have Free Shipping, in some cases in rural/hard to reach areas, additional fees may apply

Express shipping is available but it is EXPENSIVE! Please call us at 1-800-783-1303 or email us at orders at outdoorteakandmore.com

Average Shipping Times

Most products ship direct from the manufacturer within 1-3 business days. The average time for arrival is 7 to 10 business days. Custom, large or freight orders may take longer. (Most items over 100lbs are shipped freight)

All orders that are cancelled or refused without notice after the product has been shipped will be subject to return freight charges. 

P.O. Boxes, APO’s Shipping. Boxes

We are sorry, but we cannot ship to these addresses at this time. If you place an order and list an APO address or PO Box in your “ship to” address, we will contact you for a different address. If we do not receive a response from you within 48 hours, we will cancel your order.

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